Let’s not benchmark

Benchmarking is comparing one’s business processes and performance metrics to industry bests and best practices from other companies (Wikipedia) The goal is to measure how well one is doing compared to the industry’s best, to discover why they are the best, and to copy. But in here lies the problem. When you copy a competitors…

Work Engagement Networks

Are you dreading to go to work every morning looking forward to your weekend, maybe secretly looking for other jobs? Or do you have the opposite feelings for your work: Looking forward to the daily work challenges, mundane tasks, and colleagues? Most of us are somewhere in the middle, as different tasks need to be…

Stimulating Adaptive Expertise

Most individuals chose to attend higher education institutes to set the foundation for becoming an expert. Educational institutions are set up to help individuals achieve this aim. Much expertise development literature focuses on the development of ‘pattern recognition’ as the main path towards expertise. Individuals can make use of various extensively researched activities to achieve…

May I ask you…?

Multidisciplinary teams are a common sight in many work settings such as hospitals, business, and universities. a common problem is that team members exchange information with each other, but don’t distribute their information exchange evenly among team members. Information exchange can be asking for information, but also without a request giving new information to others. This research found that adaptive experts, team members who are flexible and can deal effectively with unfamiliar situation, develop more information exchange relationship. Managers can stimulate adaptive expertise by allowing employees to work on a variety of tasks and master diverse skills.

Weak Ties and Creativity

Have you heard about the theory of “strength of weak ties” ? Weak ties are those people with whom you interact rarely. Your acquaintances and colleagues you only talk once a while. Their strengths come from exactly this limited interaction. As you don’t interact often with them, chances are high that they know things you…

It’s not about team composition…

The news by Google on how to create a dream team stimulated some conversation in my academic circles. Especially the point that Google was not able to replicate the importance of team composition created some stir. For me, this was obvious. I never considered team composition to be an important factor predicting team performance. Of…

It's not about team composition…

The news by Google on how to create a dream team stimulated some conversation in my academic circles. Especially the point that Google was not able to replicate the importance of team composition created some stir. For me, this was obvious. I never considered team composition to be an important factor predicting team performance. Of…

That’s it Google? Psychological Safety ?

The New York Times described Google’s finding about what makes teams effective as “surprising” . The article tells the story of how members of Project Aristotle analyzed huge amount of data, looking for patterns that explain why certain teams are more effective than others. Their first culprit, team composition, turned out to not explain anything.…