Social Network Theories

I have often been confronted by colleagues with the argument that social network analysis is only a method. Over time I became more annoyed with that point. Social network analysis goes beyond this. Yes, it is a method, but it is also a perspective, a framework, with which the world can be analyzed. To underline…

Let’s not benchmark

Benchmarking is comparing one’s business processes and performance metrics to industry bests and best practices from other companies (Wikipedia) The goal is to measure how well one is doing compared to the industry’s best, to discover why they are the best, and to copy. But in here lies the problem. When you copy a competitors…